Hotel reviews you can trust
Where a review comes from matters just as much as the score itself.
In short
How can I tell whether hotel reviews are genuine?
Check whether the stay is verified. On wemake.holiday, reviews “From our guests” are shown separately and first: only people who booked the hotel through wemake.holiday can review it there, from the day of departure and once per booking. The overall score, category scores and further reviews come from the booking partner – and it says so explicitly.
The problem
Reviews decide hotel bookings – but it’s often unclear whether the authors were even there and which reviews were selected.
- Unclear where the reviews come from
- Only positive reviews visible
- Translated texts without any note
The solution
wemake.holiday clearly separates reviews by source and shows what has been verified and what hasn’t.
- Our own guest reviews marked “verified stay”, separate and first
- Good and bad reviews alike are published
- Overall and category scores plus praise and criticism from the booking partner
- Sort reviews and filter by score
- Automatically translated texts are labelled, the original is available
How Hotel reviews works
- 1
Open a hotel
In the search or via a shared link.
- 2
Read the reviews
First the guests with a verified stay, then the partner’s reviews.
- 3
Filter
Filter and sort by score, view the original for translations.
Frequently asked questions about Hotel reviews
Does wemake.holiday check the partner’s reviews?
No, and it says so. The only thing verified is that “From our guests” comes from real bookings through wemake.holiday.
How are reviewers shown?
With their first name and the initial of their last name.
Try Hotel reviews now
Free to use on wemake.holiday – right in your browser, nothing to install.
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Updated: November 11, 2026 · All 26 features