My bookings: everything about your trip in one place
Upcoming, past, cancelled – and the right actions for every booking.
In short
Where do I manage my hotel and flight bookings?
Under Account → My bookings on wemake.holiday, hotel and flight bookings are kept together, split into upcoming, past and cancelled. There you cancel hotel bookings in three steps (free of charge until the deadline), change guest details before arrival, send the hotel a message or add the stay to your calendar.
The problem
Booking confirmations are scattered around your inbox. If you want to cancel, change something or write to the hotel, you first have to hunt for booking numbers and contact details.
- Searching your inbox for confirmations
- Missing cancellation deadlines
- No direct line to the hotel
The solution
My bookings brings everything together – with a countdown to your trip and clear notes on deadlines.
- Tabs Upcoming (“in 12 days”, “in progress”), Past, Cancelled
- Cancel in three steps: free until the deadline, otherwise with explicit confirmation
- Change guest details (name, email) before arrival
- Message the hotel by email with your booking number – the hotel replies directly
- Calendar entry (.ics), print, directions, book again, review
- Flights: “Search again” suggests the same route with the same duration from today
How My bookings works
- 1
Sign in
Open Account → My bookings.
- 2
Choose a booking
Hotel or flight, upcoming or past.
- 3
Take action
Cancel, change, write, add to your calendar.
Good to know
- Up to 10 messages per booking, until 2 weeks after departure
- Hotel bookings can’t be changed directly: book again and cancel the old booking
- Flight changes and cancellations via the partner’s customer service
- Refunds go to the payment method you used
Frequently asked questions about My bookings
How do I cancel a hotel for free?
Under My bookings, up to the stated deadline – you then get the full amount back.
How do I reach the hotel?
Via “Message the hotel”: wemake.holiday sends it by email with your booking number; the hotel replies directly to you, and you get a copy. It’s best to write in English.
Try My bookings now
Free to use on wemake.holiday – right in your browser, nothing to install.
Related guides
Goes well with
Updated: November 11, 2026 · All 26 features